At CYNIX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information when you use our website or services:
Personal details such as name, email address, phone number, and billing/shipping address.
Payment information, which is processed securely through authorized third-party payment gateways (we do not store card or banking details).
Website usage data, including cookies, IP address, browser type, and analytics data, to improve user experience.
2. How We Use Your Information
Your information may be used for the following purposes:
To process orders, deliveries, and provide customer support.
To send order updates, service notifications, offers, and promotional communications (you may opt out at any time).
To improve our website, products, services, and overall customer experience.
3. Data Sharing & Disclosure
CYNIX does not sell or rent your personal data to third parties.
Information may be shared only with trusted partners, such as logistics providers, payment processors, or service partners, strictly for order fulfillment and service delivery.
We may disclose personal information if required to do so by law or government authorities.
4. Data Security
We implement appropriate security measures including encryption, secure servers, and access controls to protect your data.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
5. Cookies Policy
Our website uses cookies to enhance user experience, analyze traffic, and understand user behavior.
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
6. Your Rights
You have the right to:
Request access to your personal data.
Request correction or deletion of your information.
Withdraw consent for marketing communications at any time.
For privacy-related questions or requests, please contact us through CYNIX’s official communication channels.